Busy day, starting with my eye appointment and below is what I posted on Yelp, re my experience there. Yes, I have some nerve, but dammit, I'm getting less and less patient with medical providers and other "services." So many seem not to have the slightest regard for the patient or customer--sadly, those words now seem interchangeable.
After I walked out, I walked to the transit center, about a mile. It felt good, I guess because I was so fuming mad. Stopped at a shop and tried on a nice pair of green slacks; bought them. Bused home, had lunch, then went over to Vickie's at quarter of two. I Mary-sat until Vickie got back from her radiation appointment. Earlier, the two of them had gone to a service for Mary's niece, who died recently (of breast cancer, I'm afraid, which I hated to hear, especially for Vickie's sake.) I was interested to learn that the niece, Evie Y Barra, had been a writer and greatly enjoyed seeing her books on local history, which were in the apartment. Here are some of them:
(I wish I knew how to make them smaller and show them next to each other, but I don't.)
Another interesting thing was the little bird that relentlessly crashes into Vickie's glass patio door. Presumably, it thinks it's clear air and it keeps trying. It would fly into the glass several times, then go away for ten minutes or so, come back, and try again.
Vickie got home about 3:30 and we enjoyed a glass of wine together (hers nonalcoholic) and some good talk. As I told her, Mary had been no problem at all; she talks a lot and I just responded as I do to Betty. Mary also colors in one of those books they sell with various pictures outlined.
When I got home, I ran over to Von's for this and that. Ate late for me (6:30), but that's okay. Jim will be here for lunch today and I'm looking forward to some good talk with him, too. (Note: Didn't get to T.O.P.S. because of the !%*&$! eye thing, but weighed at home and stayed the same at 130.8.)
Finally, here's my Yelp review:
I did something today for the first time in my eighty-four years: I walked out on a medical appointment. I had gone to Miramar before, but it's been several years. I had a 9:45 appointment and made sure to get there early enough to fill out the few papers required and submit the co-pay. I then waited. And waited. And... At 10:15, I went to the desk to remind them it was a full half-hour after I was scheduled. I was given an indifferent, "well, they're busy." (Really? I thought they were back there playing cards or something.) I told the receptionist I'd wait another eight minutes. I actually gave them ten and at 10:30, a full 45 minutes after my appointment, I got up, asked for my co-pay back, and said I was switching to another provider. There was not even a hint of anything close to an apology, expression of regret, or acknowledgement that I had wasted my time. If there had been, it might have made a difference, but at this point, I'm finished with Miramar.
1 comment:
To Pat: I can't understand why your comment wouldn't post, but I'll try to look into it--so sorry!
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